Customer Service Representative - Licensed

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Posted: 04/11/2021

Job Summary:
Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today!
Job Description:
Join the Caldwell Insurance Agency,  American Family Insurance Agency team in Evergreen, CO.
As a customer service representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads, pulling motor vehicle and claims reports, entering new applications and submitting changes on existing policies.
Position Requirements:

  • High school diploma or equivalent
  • Two years of customer service experience preferred
  • Property and Casualty insurance licensing is preferred before starting and is required after beginning employment
Compensation & Benefits:
  • Competitive hourly pay rate plus annual bonus.
  • Paid training
  • Paid Time Off
  • Great Place to work!
We believe people are an organization’s most valuable asset, and their ideas and experiences matter.  From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined. 
The customer service representative is a staff member of the agency and not an employee of American Family Insurance.